Jonah Kaplan has worked in consumer financial services for over twenty years.
Currently he works at the Consumer Financial Protection Bureau (Bureau), an independent federal agency headquartered in Washington, DC created after the 2008 financial crisis to protect consumers.
Since 2015 Jonah has served in the Division of Research, Markets & Regulations as a Markets Analyst and Acting Program Manager for the Bureau’s Consumer Reporting Market Program. He is the author of internal and external reports including the Bureau’s 2020 “List of Consumer Reporting Companies,” an external report that helps consumers understand and act on the information consumer reporting companies collect about them.
From 2012-2015, he worked in the Bureau’s Office of Consumer Response where he helped build and manage the credit reporting and credit repair consumer complaint programs.
Previously, Jonah worked in New York, NY where he built, launched and managed HSBC’s U.S. jumbo home loan program.
Jonah started his consumer financial services career in the marketing department at Merrill Lynch developing new – and improving existing – savings and investment products for distribution in both U.S. and international markets.
Jonah is a magna cum laude graduate of Brandeis University. He received his Masters from Columbia University School of International & Public Affairs.